Sunday, 13 September 2015
Dealing with Conflict at Work: What Skills Do Professionals Need?
The typical workplace teems with all sorts of personalities, attitudes, and motivations. This diversity enriches but it can also be a source of conflict. Unresolved conflict in the workplace can impact your business through decreased productivity, uncooperative behaviour, and attrition. According to research by the Queensland Government, 30 per cent of a manager’s time is spent resolving disputes in the workplace. Equipping your employees with the right techniques for effectively dealing with conflict in and out of the workplace can help your organisation overcome challenges along the way.